Privacy Policy

This privacy policy applies to any website, application, or service that references it, regardless of how you access or use our services.
Personal Information
Personal information refers to data that identifies an individual either directly or indirectly, such as a name, location, ID number, or attributes that relate to one’s physical, mental, economic, or social identity. Information that has been anonymized or aggregated, which cannot be used to identify any individual, is not considered personal information.
We collect information from users whenever they use our services. The trading name of “The Smartz Marketplace” is associated with www.thesmartzmarketplace.com.
Use of Personal Information
We use personal information to improve our products and services and to deliver a personalized shopping experience. This information may also be used to contact users about accounts, provide customer support, deliver targeted advertising, and detect or prevent fraudulent or illegal activities.
Refund and Return Policies
Our organization reserves the right to deny refunds for fees paid through our websites, products, services, applications, or tools in certain situations, such as:

• Violating terms of use, including posting rules and regulations
• If the advertisement has already gone live and the user has benefited from paid services
• Cancellations are generally not accepted as all purchases are non-refundable
• If ads are posted in certain categories or removed by the user This list is not exhaustive.

Consumer Choices on Use of Information
Users have control over how their personal information is used, including options for marketing communication and personalized advertising. They can also choose to remain signed in or not.
Accessing, Controlling, and Correcting Your Information
We respect users’ rights to access, correct, delete, or restrict the use of their personal information as allowed by applicable law. Users may request:

• A summary of their personal information
• A structured copy of their data
• Updates to inaccurate or outdated information
• Restrictions on the processing of their personal information, where legally applicable

Sharing Personal Information
Personal information may be shared with third parties or members of our corporate family to facilitate product access, legal compliance, and to prevent or investigate fraudulent activity. We do not sell or rent user information to third parties for their marketing purposes without consent.
Data Retention
We retain personal information only as long as necessary for providing requested services or for legal, dispute resolution, and policy enforcement purposes.
Cookies
When you visit our website or use our services, authorized providers may use cookies and similar technologies to enhance your experience and for advertising purposes.
Security Measures
We protect personal information through technical and administrative safeguards, such as firewalls, encryption, and access control measures, to reduce risks of unauthorized access or misuse.
International Privacy Standards
We adhere to international privacy standards, including Binding Corporate Rules (BCRs), demonstrating our commitment to protecting personal information wherever it is collected, processed, and retained.
Ticket Policy
We provide a policy for how The Smartz Marketplace collects and uses personal information related to ticket purchases. Information such as name, billing address, and contact information is collected for processing orders and communicating updates. Users may unsubscribe from communications at any time.
Personal information will only be shared with agents or service providers for necessary support services, such as credit card transactions, and with event partners to provide requested services.
In the event of company ownership transfer or legal obligations, information may be shared with third parties. However, our partners are expected to handle your information according to their privacy policies, which you can contact them to update or opt out of.
Product Policies: Privacy & Confidentiality
We value customer privacy and confidentiality, maintaining high standards for securing transactions and customer information. We may collect information about buying behavior to improve services, prevent fraud, and comply with regulatory requirements. Promotional offers may be subject to additional terms and conditions.