Basics

Our organization’s ultimate goal is to provide a seamless and top-notch buying and selling experience for our users. If you have any questions or issues, our team is ready to assist. We offer help desk support, allowing consumers to explore how to use Stage, The Smartz Marketplace, access information on our policies and procedures, review safety guides, or connect directly with our customer support team. “The Smartz Marketplace” is the trading name associated with www.thesmartzmarketplace.com.
Technical Issues and Market Place

How to Change Your Password

To change your password on our website, follow these simple steps:

Go to the Login or Register Page

Select Forgot Password.
Enter Your Email
Use the email address associated with your account, which may differ from the email you use for notifications.
Reset Password
Click Reset Password to receive a reset link in your email inbox.
Click the Reset Link in Your Email
Open your email, find the reset link, and click it.
Set Your New Password
Enter your new password on the reset page. Ensure your password is at least 6 characters long, including at least one number or special character (e.g., @, $, %, #).
Complete Password Reset
Your password will be updated immediately, and you can log in using your email and new password.
If you don’t receive the password reset email within 20 minutes, check your spam or junk folder. Also, add our email address to your safe sender list.

Posting Ads on The Smartz Marketplace
You can post ads, sell items, or apply for jobs on our website for free. However, you can also boost your ad visibility with paid options. These paid ads are featured on the site for one week, helping you reach your target audience faster and improve your ad ranking.
Cost of Promotional Features
The price for boosting an ad depends on:

• Whether the ad is posted by an individual or a business.
• The ad category and location.
• You’ll see the exact cost before checkout and can cancel anytime if you decide not to proceed.

Business Users
Our website has a nominal fee for business ads, allowing businesses to reach more customers and access special features like personalized management and customized packages.

Terms and Conditions of Use
By using our site, you agree to our terms, which ensure safe and efficient operations for all users. You agree not to:

• Post offensive, misleading, or spam content.
• Violate any third-party rights.
• Interfere with site functionality or use bots to collect data.
• Share users’ personal data without consent.

We reserve the right to remove content or suspend accounts if these terms are violated.

Reporting Abuse
We encourage our community to report any inappropriate content or policy violations. Violators may face account restrictions or content removal.

International Marketplace
Ads may appear on other platforms within our network, including social media. Users are responsible for ensuring their ads comply with both our policies and the policies of third-party sites.

Fees for Services
While most features are free, some specific services incur fees. Fee changes, if any, will be communicated on the website.

Intellectual Property Rights
All content posted must respect third-party intellectual property rights. Rights holders may report infringements to us for prompt action.

Shipping and Delivery
Most items are delivered within 2-3 weeks. No delivery fees apply for e-tickets unless specified.
For more details or questions, visit our help section or contact support.